Don’t Be Like Mike: A Story of Chaos and 6-Figure Loss

Do I need a CRM? If you’re an agency owner asking this question, you’re in the right place. Read Mike’s story to decide.

Whether you’re a 3-person agency or a team of 30, growing pains start earlier than you think . Here’s Mike's story - see which parts feel familiar to you.

Whether you’re a 3-person agency or a team of 30, growing pains start earlier than you think . Here’s Mike's story - see which parts feel familiar to you.

You're handling 5+ clients with regular updates

You're handling 5+ clients with regular updates

You have at least one team member helping with client work

You have at least one team member helping with client work

You spend more than an hour a day on admin tasks

You spend more than an hour a day on admin tasks

Growing Your Agency
Without a CRM

Growing Your Agency
Without a CRM

Meet Mike. He owns a digital agency. He started small and scaled quickly. But along the way, he faced some tough—and costly—lessons.

Meet Mike. He owns a digital agency. He started small and scaled quickly. But along the way, he faced some tough—and costly—lessons.

In year one, Mike built a team of 5

In year one, Mike built a team of 5

In year one, Mike built a team of 5

When Data Expands into Clutter

Manual updates

Mike blocked his Fridays for admin—updating contact info and meeting notes across different spreadsheets and tools.

Manual updates

Mike blocked his Fridays for admin—updating contact info and meeting notes across different spreadsheets and tools.

Manual updates

Mike blocked his Fridays for admin—updating contact info and meeting notes across different spreadsheets and tools.

Siloed data

Mike’s team wastes half an hour per meeting prep, searching emails, Slack, and spreadsheets.

Siloed data

Mike’s team wastes half an hour per meeting prep, searching emails, Slack, and spreadsheets.

Siloed data

Mike’s team wastes half an hour per meeting prep, searching emails, Slack, and spreadsheets.

Knowledge loss

A team member quit without transferring the past conversations in their personal email.

Knowledge loss

A team member quit without transferring the past conversations in their personal email.

Knowledge loss

A team member quit without transferring the past conversations in their personal email.

In year three, Mike doubled his team to 10

In year three, Mike doubled his team to 10

In year three, Mike doubled his team to 10

When Miscommunication Becomes the Norm

Overlapping interactions

Multiple team members contacted the same high-ACV client, making the agency look unprofessional.

Overlapping interactions

Multiple team members contacted the same high-ACV client, making the agency look unprofessional.

Overlapping interactions

Multiple team members contacted the same high-ACV client, making the agency look unprofessional.

Conflicting updates

Different team members shared conflicting updates to the same client about the project.

Conflicting updates

Different team members shared conflicting updates to the same client about the project.

Conflicting updates

Different team members shared conflicting updates to the same client about the project.

Lack of coordination

A new team member asked the client for information they had already provided to a previous contact.

Lack of coordination

A new team member asked the client for information they had already provided to a previous contact.

Lack of coordination

A new team member asked the client for information they had already provided to a previous contact.

By year five, Mike’s team grew to 20

By year five, Mike’s team grew to 20

By year five, Mike’s team grew to 20

When Tasks Spiral Out of Control

Missed follow-ups

The team didn’t follow up on a proposal. They lost the client to a competitor with steady communication.

Missed follow-ups

The team didn’t follow up on a proposal. They lost the client to a competitor with steady communication.

Missed follow-ups

The team didn’t follow up on a proposal. They lost the client to a competitor with steady communication.

Missed lead nurturing

Mike’s team couldn’t spot warm leads ready for engagement. This caused a significant drop in the conversion rate.

Missed lead nurturing

Mike’s team couldn’t spot warm leads ready for engagement. This caused a significant drop in the conversion rate.

Missed lead nurturing

Mike’s team couldn’t spot warm leads ready for engagement. This caused a significant drop in the conversion rate.

Missed renewals

Without a system to track client needs and contract timelines, Mike’s agency missed renewals.

Missed renewals

Without a system to track client needs and contract timelines, Mike’s agency missed renewals.

Missed renewals

Without a system to track client needs and contract timelines, Mike’s agency missed renewals.

Signs You’ve Outgrown Basic CRM Tools

Mike’s story is a cautionary tale, based on issues our clients have. The longer you avoid these issues, the higher the risk of losing potential income.

Contact Mismanagement

Your team waste time updating data manually or struggle to track and access client information.

Contact Mismanagement

Your team waste time updating data manually or struggle to track and access client information.

Contact Mismanagement

Your team waste time updating data manually or struggle to track and access client information.

Communication Mismanagement

Your team miscommunicates with clients, eroding their trust and damaging long-term relationships.

Communication Mismanagement

Your team miscommunicates with clients, eroding their trust and damaging long-term relationships.

Communication Mismanagement

Your team miscommunicates with clients, eroding their trust and damaging long-term relationships.

Task Mismanagement

Your team isn’t on top of what clients need and expect, missing important follow-ups and tasks.

Task Mismanagement

Your team isn’t on top of what clients need and expect, missing important follow-ups and tasks.

Task Mismanagement

Your team isn’t on top of what clients need and expect, missing important follow-ups and tasks.

The Power of a Team in the Palm of Your Hands

The Power of a Team
in the Palm of Your Hands

A Single-Source of Truth

A Single-Source of Truth

A Single-Source of Truth

Contact
management

Contact management

Capture leads, meetings, and interactions data automatically. Eliminate manual work. Centralize client intel for quick search and navigation.

Save billable hours on manual data entry.

Access client information instantly.

Never lose critical client data again.

The Interactions Timeline

The Interactions Timeline

The Interactions Timeline

Communication management

Never miss a task or follow-up ever again. Automatically track your next steps and keep the sales flow active.

Everyone knows who’s contacting the client, when, or why

Any team member can pick up conversations where they left off

New hires can engage with clients as if they were there.

Follow-Ups and Next Steps

Follow-Ups and Next Steps

Follow-Ups and Next Steps

Task
management

Task management

Automate follow-ups and next steps. Use AI-generated insights to prioritize tasks based on client intent and needs.

Stay on top of deals with the right action

Know who is ready to become your client

Always take the right action at the right time

This AI-enhanced CRM streamlines our customer management beyond basic spreadsheets. It automates processes, enabling us to focus on delivering AI consulting and innovation. Great for innovators seeking efficiency.

This AI-enhanced CRM streamlines our customer management beyond basic spreadsheets. It automates processes, enabling us to focus on delivering AI consulting and innovation. Great for innovators seeking efficiency.

This AI-enhanced CRM streamlines our customer management beyond basic spreadsheets. It automates processes, enabling us to focus on delivering AI consulting and innovation. Great for innovators seeking efficiency.

Huxley Peckham

Co-Founder, Tech Horizon Labs

CRM, Simplified

We’ve made it so simple, you’ll forget CRMs ever took up your time.

The Old Way

Weeks of onboarding

Complex setup and training

Manual data entry

Dedicated CRM administrators

Missed follow-ups

Unclear next steps

Clunky, overwhelming interface

The Old Way

Weeks of onboarding

Complex setup and training

Manual data entry

Dedicated CRM administrators

Missed follow-ups

Unclear next steps

Clunky, overwhelming interface

The New Way

Instant onboarding

10-minute setup

Automated data capture

Self-managing system

Automatic follow-ups

Clear action steps and signals

Sleek, modern interface

The New Way

Instant onboarding

10-minute setup

Automated data capture

Self-managing system

Automatic follow-ups

Clear action steps and signals

Sleek, modern interface

The New Way

Instant onboarding

10-minute setup

Automated data capture

Self-managing system

Automatic follow-ups

Clear action steps and signals

Sleek, modern interface

Simple 3 step process to setup

Simple 3 step process to setup

Start automating today?

Start automating today?

As your agency grows, Klipy scales without adding extra work.
It automates processes so you can focus on clients and revenue.

As your agency grows, Klipy scales without adding extra work. It automates processes so you can focus on clients and revenue.

Start your trial now